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Duse Financial Group · Agents Only
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Liberty Bankers
Liberty Bankers

Liberty Bankers e-App Guide

Final Expense (Preferred / Standard / Modified) · 21 steps · 1 e-sign script

Where to startLiberty Bankers dashboard → Quote & Apply → Launch E-App
How the client signsSingle 6-digit text code
ScreenshotsTap any screenshot to enlarge it. Yellow numbers in the shot match the numbered sub-steps.
Agent

E-App Guide

1
Step 1 screenshot

From your dashboard, click on QUOTE & APPLY at the top menu.

2
Step 2 screenshot

Click on LAUNCH E-APP.

3
Step 3 screenshot
Step 3 screenshot

Click on START APPLICATION.

Click on FINAL EXPENSE EAPP.

4
Step 4 screenshot
  1. 1
    click YES.
  2. 2
    click NEXT.
5
Step 5 screenshot
  1. 1
    choose if this is a new application or a reinstatement of a Liberty Bankers Policy.
  2. 2
    enter YOUR birth year.
  3. 3
    enter the last four of YOUR social security number.
  4. 4
    click CLICK HERE.
6
Step 6 screenshot
  1. 1
    once you've populated your agent number in the colored box, copy your agent number and paste it in the field below.
  2. 2
    click CLICK HERE
  3. 3
    confirm your information then proceed with the rest of the section.
7
Step 7 screenshot
  1. 4
    to keep it simple, try to keep the payor the same as owner, and more preferably the owner, payor and insured the same person if possible.
  2. 5
    enter owner resident city / state.
  3. 6
    click NEXT.
8
Step 8 screenshot
Step 8 screenshot
Step 8 screenshot
Step 8 screenshot
  1. 1
    fill in the applicant's general information.
  2. 2
    click RUN INSTANT ID.
  3. 3
    continue to fill in the applicant's information and physician / clinic's
  4. 4
    click NEXT.
9
Step 9 screenshot
  1. 1
    choose a signature method. TEXT is preferred if possible if the applicant is using a mobile phone.
  2. 2
    verify the applicant's number is correct, click SEND AUTH and then follow the E-Signature Guide to guide the applicant through the signature process.
Client script

E-Signature Guide

Read the blue script lines to the client word for word. The screenshots are what the client sees on their phone.

10
Step 10 screenshot
“Now [Applicant's Name], I'm going to send you a text message for signature real quick, and at the very end of the text, there will be a six digit code. I just need that six digit code number please”
↩ back in the e-app
11
Step 11 screenshot
Step 11 screenshot
  1. 1
    after receiving the authorization code from the applicant, enter the code into the field below the button.
  2. 2
    complete the rest of the section with the applicant.
  3. 3
    click NEXT
12
Step 12 screenshot
Step 12 screenshot

Health History Part 1

13
Step 13 screenshot
Step 13 screenshot

Health History Part 2

14
Step 14 screenshot

Health History Part 3

15
Step 15 screenshot
Step 15 screenshot
  1. 1
    if the applicant is taking any medications / prescriptions for conditions listed on the health history questionnaire, click YES.
  2. 2
    enter the name of the medication in the blank field below and the medication name should populate to select. Do not enter more than one entry on the line at the same time.
  3. 3
    after entering all medications, click NEXT
16
Step 16 screenshot
  1. 1
    if the applicant is approved for the plan applied for, click YES. For example, if the applicant is applying for the Preferred Level plan and it shows they are approved for the Preferred plan, click YES. However, there will be times where the applicant is applying for Preferred, but they are approved at Standard or Modified. In this case, you will need to discuss the price or coverage difference and if they are OK with it, you can click YES to proceed. If not, click NO, close the application and pivot to another carrier.
  2. 2
    click NEXT
17
Step 17 screenshot
Step 17 screenshot
  1. 1
    enter the coverage amount that the applicant is applying for.
  2. 2
    check any riders IF applicable. If none, leave blank. ACCIDENTAL DEATH: Every policy already includes death due to an accident. However, the accidental death benefit rider doubles the coverage amount in case of an accidental death. For example, if a client has $20,000 in base coverage and they pass away of natural causes, their beneficiary will receive $20,000. If they pass due to an accidental death, the beneficiary will receive $40,000. CHILD / GRANDCHILD RIDER: This rider allows the insured to insure their children / grandchildren under 18 for a limited amount of coverage. Coverage for the minor children expire upon their 22nd or 25th birthday. It is recommended that you do not add a child or grandchild rider if working with leads as there may be further underwriting needed on the children for their approval.
  3. 3
    to keep it simple, choose MONTHLY.
  4. 4
    if applicant wants their recurring payments to draft on a specific day of the month, click NO. If they want it to match their social security deposit day, click YES. For example, every 2nd Wednesday of the month. Only select this if it makes sense to do so.
  5. 5
    enter the recurring draft day.
  6. 6
    click NEXT.
18
Step 18 screenshot
Step 18 screenshot
  1. 1
    click YES as the carrier does not accept cards as a form of payment.
  2. 2
    choose if the applicant would like the coverage to begin and the first payment taken out immediately upon approval / issue OR if they need to set it for a different date or a date that matches their recurring.
  3. 3
    enter the applicant's bank account information.
19
Step 19 screenshot
Step 19 screenshot
Step 19 screenshot
  1. 4
    click YES.
  2. 5
    click RUN GVERIFY button. After clicking the button, the brown box will turn teal and says that the information is processing or verified.
  3. 6
    select OWNER
  4. 7
    enter any current coverage or replacement questions.
  5. 8
    click NEXT.
20
Step 20 screenshot
Step 20 screenshot
Step 20 screenshot
Step 20 screenshot
  1. 1
    choose a beneficiary type. To keep it simple, choose PERSON and then the applicant may change it later if needed.
  2. 2
    enter the primary beneficiary information. Address, Phone# and email for the beneficiary may NOT be required, but if they are, you may use the applicant's to finish the application. However, always attempt to get the beneficiary's phone# to call as a potential client.
  3. 3
    choose if the beneficiary entered is a PRIMARY or CONTINGENT. The first beneficiary entered must be a "Primary". A "Contingent" is a back up beneficiary if the primary cannot receive the death benefit. It is not mandatory and can be added later by the applicant. Beneficiary must be 18 years of age and over.
  4. 4
    enter the percentage of the death benefit that each beneficiary will receive. If there are more than one beneficiary, the percentage with all combined must equal 100%. For example, if there are two, then the percentage for both should be something like 50/50 or 60/40. If three, 34/33/33. Same applies to Contingents.

If additional beneficiaries need to be added, click on ADD on the bottom right of the section.

  1. 5
    click NEXT.
21
Step 21 screenshot
Step 21 screenshot
Step 21 screenshot
  1. 1
    all of these questions must be answered YES.
  2. 2
    answer according to your relation to the applicant.
  3. 3
    select IN PERSON only if you are physically with the applicant. Select TELESALES if done over the phone or virtually such as Zoom.
  4. 4
    common answer would be NO.
  5. 5
    select YES as you are agreeing to sign electronically.
  6. 6
    regarding agent split, if you are the only agent who will be receiving commissions on this application, select NO. Select YES if you and another agent are splitting commissions on this application. Percentage split must equal 100% combined. For example 75/25, 50/50, 60/40.
  7. 7
    click SUBMIT.